Measuring What Matters: HR and Metrics
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1-day workshop for HR leaders, managers, internal strategic planners, senior consultants,– anyone who needs to design or implement ways to measure organizational HR performance.

When: Thursday, December 7
9:00 am-4:00 pm (check-in starts at 8:30 am) am
Where: Meetings On Pointe Training Center
2190 North Loop West
Suite 311
Houston, Texas  77018
United States

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PRE-REGISTRATION and PRE-PAYMENT is required; Space is limited.


HR metrics enable an organization to make informed decisions about investment in HR service quality. It is critical to measure the right things in order to make informed management decisions, take the appropriate actions, and change behaviors. But how do managers figure out what those right things are? When we measure what we do and are able to articulate the value of HR to an organization, we are speaking the language of business. In addition, we can also identify metrics that are expensive to collect and may not be worth the investment.  In the workshop:

  • Find out what makes a good HR metric learn how to develop results-driven and measurable goals that link metrics to organizational performance.
  • Analyze performance measurement by identifying and defining key indicators and measures that directly support decision making and an organization's business, process improvement, and project goals. Learn how a measurement approach tied to strategic business objectives will ensure that planning, budgeting, and the allocation of operational resources are focused on what matters most to the organization.

CONTINUING EDUCATION: Submitted to SHRM for 6 PDCs towards the SHRM-CP and SHRM-SCP.  Submitted to HR Certification Institute for 6 hours of Business (Strategic) credit towards SPHR and 6 hours of HR (General) credit towards PHR recertification requirements.


ABOUT THE PRESENTERS: LISA JASPER, MBA, SPHR, CPT, Manager, Performance Improvement, Insperity, has been an OD/HR practitioner for more than 19 years and specializes in the alignment of organizational processes and people with organizational strategy. Her work includes performance and needs analysis, intervention design, performer adoption (change management) implementation planning and evaluation of major initiatives.

KELAH RAYMOND, MBA, Performance Improvement Consultant, Insperity, has 15 years of experience collaborating with organizational leaders in order to support, align, and further corporate goals. Her efforts include needs analysis, process and performance improvement, organizational and leadership development, change and project management. Prior to Insperity, Kelah held positions in support of military operations including human resource administration, personnel readiness, and systems implementation. 

LOCATION AND PARKING: CLICK HERE for a map link.  2190 North Loop West is NOT located on the feeder for the North Loop. You must turn onto EAST TC Jester and travel North approx 2 blocks to “Entrance 5” of the office park named “The Preserve”. Turn Right at Entrance 5 and look for the second garage marked Building 2190 for parking.  Registered attendees will receive an email confirmation with driving directions at least 24 hours prior to the start of the workshop



  • HR Houston Member: $365
  • Non-Member: $465


Cancellations may be made with a full refund up to 5 business days prior to the workshop.  Individuals who register and neither cancel nor attend are not eligible for refund or rescheduling.  Substitutions may be made at any time; however, substitutions may incur an additional fee due to differences in the member type, e.g., substituting a non-member for a member registration.  

If you have any questions about this course, please contact HR Houston at 713.426.2646 or email

P.O. Box 4240
Houston, TX 77210-4240